Privacy Policy

Privacy Policy

Ad Astra Travel Travel is committed to our client’s privacy and security and to taking steps designed to secure your personal and financial information. We believe your private details should be kept private and when you share personal information with us, we will make all reasonable endeavors to keep your details secure and private.

Our Privacy Policy

Ad Astra Travel understands that privacy is important to you and wants your experience when dealing with us to be as enjoyable and safe as possible. This policy describes who Ad Astra Travel is and how it handles your personal information generally as well as when you use our website.

Travel Agency Licence for AdAstraTravel 2021-024. Terms and Conditions.
Travel Agency Licence for AdAstraTravel 2021-024

The type of personal information we collect and hold

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. Generally Ad Astra Travel does not collect sensitive information about you such as details of your race, political beliefs, religion or health. However, depending on the products and service you ask us to provide, we may be required to collect some sensitive information when we are providing you with specialized services (such as access requirements for a disability).

We will ask for a broad range of personal information which is necessary for us to provide you with our services. The type of personal information we ask for will depend on which of the travel products with Ad Astra Travel you book on and the type of product or service you choose.

We will generally ask for the following types of personal information:

Ways we collect your personal information

We collect your personal information:

We will collect your personal information during the information life cycle, on an adhoc or a recurrent basis using the above methods. For example, we will collect personal information when you acquire a product or service from us, when you make changes to that product, when you enquire about our product and services or request information on our services. We will combine or link personal information we already know about you to other personal information we collect about you.

Cookies

Our website relies on “cookies” to provide a number of services to you. A cookie is a piece of data that a website sends to your browser and which is then stored on your computer or other internet enabled device. Cookies are generally one of two types, a session cookie or a persistent cookie. A session cookie is a temporary cookie that is placed on the device and remains until you leave the website. A persistent cookie will remain on your device for a period of time or duration specified in the cookie despite you leaving our website.

Cookies generally allow our website you are browsing to interact more efficiently with your device. Ad Astra Travel uses cookies to collect and use information for a range of purposes, including; to maintain and improve the operation of our website; track user preferences and product requirements to customize our website and target and improve advertising or marketing relevance. We may also have an arrangement with third parties who may use our cookies to improve the relevance of our advertising to you on third party websites. You are able to use your browser settings to manage cookies. These settings may include deleting all or some cookies, not accepting any cookies or being notified when cookies are being used.

Purposes of collection of personal information

We collect your personal information so we can:

Sometimes we are required to collect your personal information to satisfy specific legal obligations.

Use and disclosure

We use and disclose your personal information for the purposes we collected it. For example, we will disclose your personal information to third party service providers so that they can provide the contracted services to Ad Astra Travel. 

As a travel agency, Ad Astra Travel offers products and services on behalf of a number of other service providers including but not limited to hotels, tour operators and activity providers. 

Ad Astra Travel may be required to disclose your personal information to these providers to enable them to provide you with their services and to assist in making your experience a satisfying one. 

Contact Details

The Data Protection Authority

If you have any questions or comments about this privacy policy or about how we handle personal information about you please contact 

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